GRIEVANCES

NWTC provides an opportunity for youth, staff and stakeholders to submit grievances as a means of resolving concerns.

At NWTC, we are committed to fostering a safe, inclusive, and respectful environment for all individuals. We recognize that grievances may arise and believe in providing a transparent and fair process for addressing concerns. Allowing grievances ensures accountability, supports conflict resolution, and promotes continuous improvement within our organization. By listening to the voices of our community, we strengthen trust, equity, and overall well-being.

A grievance may be submitted digitally through the form to the right, following this link or in writing. Written grievances should be emailed to the Executive Director (ed@nightwind.ca) or mailed to the Executive Director at:

Nightwind Treatment Centre

26130 TWP Road 572

Sturgeon County, AB T0G 1L1

Please note emergent grievances regarding safety require immediate contact with the Executive Director or the specific program.